Urban Loot Shipping Policy

At Urban Loot, we partner with Zendrop to fulfill and ship your orders directly from our suppliers. This allows us to offer a wide variety of products at great prices, shipped straight to your door. Please review our shipping details below:

Order Processing

  • Orders are typically processed within 2–5 business days.

  • You’ll receive a confirmation email after placing your order and another email with tracking details once your order has shipped.

Shipping Times

Because we work with global suppliers, delivery times may vary depending on your location and the product ordered. Average delivery estimates are:

  • United States: 7–15 business days

  • Canada, UK, Australia, New Zealand: 10–20 business days

  • Other International Destinations: 10–25 business days

Please note: These are estimated timeframes. Shipping may be delayed due to customs processing, high demand, or unforeseen circumstances outside of our control.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location and order.

  • Some promotions may include free shipping on select items.

Tracking Your Order

  • Once shipped, you will receive an email with your tracking number.

  • It may take 3–7 business days for tracking updates to appear after your order has been shipped.

Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees charged by your local government.

  • These charges are the customer’s responsibility and are not included in your order total.

Lost, Delayed, or Stolen Packages

  • Urban Loot is not responsible for delays caused by carriers, customs, or other factors outside our control.

  • If your tracking information shows your package was delivered but you have not received it, please contact the shipping carrier directly.

Questions & Support

If you have any questions about shipping or need help with your order, please contact us at [urbanlootbuisness@gmail.com].